Terms of service

Last updated 11 October 2026

These terms

By using CartPOS or creating an account you agree to these terms. The service is run by CartPOS ("we"). If you create an account for a business, you are saying you may do that on its behalf.

What the service is

CartPOS is an online service for food carts and trucks: billing, tokens, receipts, stock and the day's numbers. It runs in your phone's browser and can record sales without a network. We keep improving and changing it.

Your account and invite

  • Give correct details and be 18 or older.
  • For now the service is by invitation only (an invite code). Do not pass your code to others.
  • Keep your password private. You are responsible for everything done through your account. Tell us at once if something looks wrong.
  • You may add your staff to your account, and you are responsible for what they do with it.

Free trial, the monthly plan and payment

  • A new account starts with a free trial. After that you pay a monthly plan to keep using the service; you see the price in the app before you pay.
  • Payment is through Razorpay. Each payment buys a period (usually 30 days). It does not renew by itself; you pay each time.
  • If you were charged but your plan did not extend, tell us within 7 days and we will check and fix it or refund you. Apart from that, a payment made is normally not refundable, except where the law says otherwise or we agree to it.
  • When a plan ends you get a few days' grace. After that new sales and orders stop, but your data stays safe and you can still see it and take it out.
  • Taxes that apply to the price may be extra. We may change prices; a change applies from your next payment and is shown in the app first.

Your data

Your sales, menu and customer information are yours. We use them only to provide the service (see the Privacy policy). Enter and handle your customers' information lawfully: you are responsible for it, and we handle it on your behalf.

After an account closes or a plan ends we keep your data for at least 90 days, then delete it, or sooner if you ask.

What you must not do

  • Use the service for anything unlawful or deceptive.
  • Try to reach another business's data, or break the service's security.
  • Deliberately slow the service down or overload it.
  • Sign up with a false identity or someone else's.

Availability

We try hard to keep the service running but cannot promise it will never stop. Maintenance, networks and other companies can interrupt it, which is why sales can be saved on the phone and sent later. The service is provided as it is.

Limit of our responsibility

As far as the law allows, we are not responsible for indirect losses from using the service, such as lost earnings. In every case our total responsibility is limited to what you paid us in the last 3 months. Checking your receipts, accounts and taxes remains your own responsibility.

Pausing or ending an account

You may stop using the service at any time and ask us to close your account. If you break these terms, abuse payments or put the service at risk, we may pause or close your account. Pausing does not delete your data.

Changes

We may change these terms. For a big change we will tell you in the app or through your contact. Using the service after a change means you accept the new terms.

Governing law

These terms are governed by the laws of India. The courts at Gwalior, Madhya Pradesh have jurisdiction over any dispute.

Contact

+91 62325 41757.